SCOPE OF DUTIES 

1. Answer the phone and emails at the front desk and respond to current and prospective guests’ needs as well as other departmental needs
2. Book reservations for individuals, families and groups as required
3. Greet walk-in guests and guests with reservations when they arrive
4. Maintain updated information on room availability, room conditions, reservations and guest messages
5. Input cash and credit card payments in the POS system
6. Engage in pleasant interaction with internal and external customers
7. All other duties as required

QUALIFICATIONS

1. Seasoned professional with a minimum of 2 years experience in related position
2. Organized and detail oriented
3. Strong interpersonal and communication skills (written and verbal)
4. Computer literacy is a must