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Network Support Technician (NST – Level 1/2)

Job Description

We are seeking a self-motivated, ambitious person to fill a Network Support Technician position.

As part of an exciting, team-oriented environment within a fast-paced managed IT service company, this position offers the most qualified candidate exciting opportunities in the field of Information Technology.

The most qualified candidate will possess skills in the following areas:
– Installing, configuring and troubleshooting application software and operating systems
– Installing, repairing and maintaining workstations, printers and servers
– Installing, repairing, and maintaining network switches, routers and cabling
– Providing onsite problem resolution for end users.
– Escalating problems as appropriate, following company procedures.
– Maintaining professional communication with customers, vendors and management
– Properly documenting issues and resolutions in our ticketing system.
– Creating and maintaining clear, concise written reports and documentation

Position requirements include:
– CompTIA A+ and Network+ (required for L1 posting)
– CCNA and MCSA (required for L2 posting)
– Two years’ experience in the field
– Valid driver’s license
– High School Diploma or equivalent
– Strong troubleshooting and communication skills
– Exceptional customer service skills

To apply, please submit your resume by emailing mspjobs@synergybahamas.net

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