Atlantis, Paradise Island – the most popular resort destination in the Bahamas – features the world’s largest open-air marine habitat; Aquaventure water park, including the iconic Mayan Temple’s Leap of Faith slide; 11 unique pools; renowned beaches; 18-hole golf course; the largest casino in the Caribbean; over 21 restaurants, 19 bars & lounges and Aura nightclub. Atlantis also offers a multitude of unique accommodations, including the iconic Royal Towers and the stylish Cove Atlantis.

Job Summary

Communicate with and assist food servers to maintain service efficiency and ensure guest satisfaction. Maintains cleanliness of and restocks front of house area.

Main Duties and Responsibilities:

Reports to work punctually as scheduled and in accordance with dress code and appearance standards.
Greet and welcome guest with a smile using their name whenever it becomes available.
Ensure that guest interaction is efficient, expedient and personalized.
Receives assigned service area from waiter at start of shift.
Maintains cleanliness and sanitation of the front of the house including all tables, and chairs
Restocks dining room with china, silverware, glassware, utensils, condiments and linen, and maintains adequate supplies in the work station when dining room is open. Prepares beverages required for service including coffee, iced tea and hot water.
Sets up all tables as required by restaurant standard prior to and during service ensuring that all service utensils are clean and free from cracks, chips, fingerprints and food remains.
Complete all pre-shift side work, ensuring that side stands are fully stocked and cleaned.
Greets guest as appropriate after they are seated in assigned area. Serves water, rolls and butter to guest. Refills as needed.
Check regularly, refill and clean salt and pepper shakers, sugar bowls and condiments as needed.
Communicates with hostess and wait staff to maintain service efficiency and ensures guest satisfaction.
Assists wait staff in serving tables during rush periods. Remain in assigned stations during shift observing assigned tables and attend to guests needs.
Ensure side stands are clean, organized per restaurant standards at the end of the shift.
Ensures a complete knowledge of menu terminology and service standard.
Removes dirty dishes and silverware from guest tables and between courses and after guest leaves the table. Replaces used dishes and silverware for the next course, and resets vacated tables. Returns dirty dishes, silverware and glassware to dishwashing area, sorting silverware, glassware and other items, placing them in the prescribe area for proper cleaning.
Keep medical health certificate current.
Attend daily line-up, Post shift meetings and training as needed.
Adheres to policies, procedures, condition and regulations as set out in the company’s employee Handbook.

Requirements

High school diploma or equivalent vocational training
Minimum of 1 year restaurant experience
Good communication skills
Food Handler’s Certificate